People - Franchising.com

People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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9 out 10 hiring managers foresee major challenges this year, says a new report from Express Employment Professionals
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Transform your frontline employees from your biggest challenges into your greatest assets.
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Elevate your brand's success by prioritizing consistent employee training for a customer-centric focus, ensuring memorable experiences that drive loyalty and growth.
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A look ahead to 2024 employment and wage law changes, workforce management, and more
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Treating your employees as valued customers pays off in so many ways
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Every employee contributes to customer service success, not just those in frontline positions
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Looking for employees in today’s job market? Check out these tips from a veteran HR pro!
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Despite public misconceptions, franchisees provide pay and benefits equivalent to other industries.
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If your company’s customer service is struggling, bypass the CX team and the HR office and have a conversation with the accounting department.
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