Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

When used correctly, AI can enhance, not replace, customer experience roles
  • Kevin Behan
  • 2,646 Reads 2 Shares
Mobile brands can engage with customers through convenience and personalization
  • Josh York
  • 2,979 Reads 1 Shares
Mountain Mike Pizza's CMO Carol DeNembo on how the brand reaches customers through digital marketing and social media
  • Franchise Update Media
  • 3,753 Reads 31 Shares
CMO/COO Summit to focus on greater collaboration between franchise marketing and operations
  • Franchise Update Media
  • 4,516 Reads 2 Shares
Keegan Trudgen honored for extraordinary and enduring performance, growth, and community giving
  • Ginny Gaylor
  • 4,173 Reads 2 Shares
PuroClean executive shares advice on franchise growth with technology and analytics 
  • Franchise Update Media
  • 3,617 Reads
If you thought geofencing was too complicated and expensive, think again
  • Allen Warren
  • 2,950 Reads
Managing partners of Three20 Capital Group, Todd Recknagel and Kristi Mailloux are the 2024 Influencer for Husband & Wife Team MVPs
  • Ginny Gaylor
  • 5,849 Reads 115 Shares
We asked multi-unit restaurant franchisees how they are using technology to manage and scale their business
  • Eddy Goldberg
  • 4,759 Reads 3 Shares
At Scissors & Scotch, Azalia Hoelting takes a structured approach to digital marketing and grassroots efforts
  • Kerry Pipes
  • 3,277 Reads 1 Shares
McLain Hoogland and Marco's Pizza have built a mutually beneficial relationship
  • Ginny Gaylor
  • 4,732 Reads 34 Shares
Doner Shack
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Doner Shack
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Doner Shack
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Take your consumer service to the next level at the 2024 Franchise Customer Experience Conference, June 17-20 in Atlanta
  • Franchise Update Media
  • 5,097 Reads
Boost profitability and employee satisfaction with a culture that places customer experience first
  • Annie Oeth
  • 3,990 Reads
How tech innovations save costs and optimize efficiency for real estate construction projects
  • Ginny Gaylor
  • 5,261 Reads
Franchisors use technology to help improve local store marketing and increase revenue
  • Colleen McMillar
  • 3,918 Reads 8 Shares
CEO Joe Thornton applies a collaborative approach to expanding Scooter's Coffee
  • Kerry Pipes
  • 5,531 Reads 133 Shares
Toppers Pizza's new leader became CEO through hard work and a long-held belief
  • Kerry Pipes
  • 5,040 Reads 33 Shares
How to build an emerging franchise system by taking a different approach
  • Franchise Update Media
  • 3,735 Reads 2 Shares
Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
  • John DiJulius
  • 3,633 Reads 1 Shares
By promoting idea sharing, you can drive innovation for further growth
  • M. Scott Morris
  • 3,578 Reads
Mixed news this month for commercial real estate, vacant office buildings still a challenge, technology to the rescue, and more.
  • Eddy Goldberg
  • 4,252 Reads 1 Shares
The Human Bean
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The Human Bean
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The Human Bean
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The Franchise Customer Experience Conference (FCXC) returns to Atlanta June 17-20 for the annual gathering of franchise marketing pros
  • Annie Oeth & Eddy Goldberg
  • 3,003 Reads
New report reveals restaurants are turning to more tech to offer guests more control and convenience
  • Kerry Pipes
  • 3,194 Reads
Jennifer LoBianco, CMO of Best Life Brands, on how the franchise supports its franchisees
  • Franchise Update Media
  • 3,166 Reads 7 Shares
Boost employee retention through employee development programs
  • Gurpreet Singh
  • 5,071 Reads 103 Shares
CEO of Empower Brands Scott Zide talks about innovation and differentiation
  • Franchise Update Media
  • 4,048 Reads 21 Shares
Experienced multi-unit franchisees help you prepare for 2024's challenges and opportunities
  • Kerry Pipes
  • 4,013 Reads 3 Shares
8 ways to protect your online identity as hackers up their game
  • CMIT Solutions
  • 4,034 Reads 6 Shares
Successful franchisees keep looking for ways to serve their customers' current and future needs.
  • M. Scott Morris
  • 3,992 Reads 8 Shares
The 2024 U.S. Consumer Trends Index from Marigold is available for downloading
  • Eddy Goldberg
  • 3,680 Reads
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