Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Bobby and Lori Forrest have one of the highest multi-store averages in the Sport Clip system. Together they have bought existing under-performing stores and turned them around consistently. As a husband-and-wife team, their strengths and weaknesses complement each other.
- Multi-Unit Franchisee
- 9,369 Reads
Craig Joy, who works side by side with employees on the sandwich line at his Checkers restaurants in Florida, is known for his people-driven approach to business and the high retention rate of what he calls his "incredible team."
- Debbie Selinsky
- 8,045 Reads
Effective closing skills are critical in the franchise sales process. Learn how to develop them in yourself - and your team.
- Steve Olson
- 4,275 Reads 4 Shares
Demands on CMOs are increasing every day. This CMO-turned-solution-provider offers 5 ideas to help marketers keep their balance.
- Bob Scaglione
- 2,737 Reads
You'll find Craig Joy with his sleeves rolled up working alongside his employees at his Checkers restaurants in Florida. The multi-unit franchisee takes a people-driven approach to running his business and, as a result, maintains a very high retention rate for his employees.
- Multi-Unit Franchisee
- 12,370 Reads 1 Shares
It's email dating 101: there's nothing worse than waking up, checking your email, and find that annoying email from last night - trying to get back into your inbox for a second round.
- Jared Flamm
- 2,068 Reads
On a personal level, I bet 100 percent of you agree with me that people really do matter, but are you living it every day in your businesses?
- Nate DaPore
- 7,041 Reads 1 Shares
Pinterest business users will want to explore the updated Pinterest Analytics tool. The new version adds information about your top pins and boards in the Pinterest Profile section.
- Daniel Lieberman
- 3,063 Reads
Bobby and Lori Forrest came well-prepared for their second careers as multi-unit franchisees for Sport Clips.
- Debbie Selinsky
- 19,262 Reads 6 Shares
In one of our most recent franchise surveys, 62 percent of CEOs and operations VPs and directors responded that they do not have a formal training program for their operations consultants and field staff.
- Keith Gerson
- 4,626 Reads
Consumer marketing changes constantly—no news there. Keeping up is another story. Tactics and thinking that were progressive and results-oriented yesterday are passé and ineffective today.
- Kerry Pipes & Eddy Goldberg
- 8,086 Reads 1 Shares
Online video marketing has become a staple, with 81 percent of companies producing video content for their websites and 69 percent producing it for social media, according to the 2014 Online Video Production Trends Report.
- Jennifer Santoro
- 4,627 Reads 1,023 Shares
The Affordable Care Act (ACA) has introduced widespread changes to the healthcare landscape. It has increased the availability, quality, and affordability of health insurance for the general population, regardless of age, gender, or pre-existing medical conditions.
- Benjamin Geyerhahn
- 7,787 Reads 11 Shares
In this age of big data, the restaurant industry trails behind all other major industries in data collection and analysis.
- Vikram Rao & Francesca's Restaurant Group
- 8,085 Reads 1 Shares
Recently, I had the opportunity to attend a presentation on "Understanding Customer Loyalty and Designing Effective Reward Programs," by Clay Voorhees, assistant professor of marketing at Michigan State University.
- Plante Moran
- 4,456 Reads 82 Shares
According to the National Restaurant Association: 13 percent of all Americans have made a reservation using a smartphone or tablet in the past 30 days; 46 percent said they would do it if the establishment offered it;
- Tom Epstein
- 4,372 Reads
On July 29, 2014, the General Counsel of the National Labor Relations Board (NLRB) announced in a very brief statement that he was authorizing the issuance of formal unfair labor practice complaints against McDonald's...
- Marlén Cortez Morris
- 12,996 Reads 381 Shares
Consumer marketing changes constantly - no news there. Keeping up is another story. Tactics and thinking that were progressive and results-oriented yesterday are passe and ineffective today.
- Kerry Pipes & Eddy Goldberg
- 3,918 Reads
The Affordable Care Act has introduced widespread changes to the healthcare landscape. It has increased the availability, quality, and affordability of health insurance for the general population, regardless of age, gender, or pre-existing medical conditions.
- Benjamin Geyerhahn
- 15,684 Reads 1 Shares
If you happen to be an active majority partner in a business, you may sometimes find yourself struggling for alignment with your minority partner or partners, especially if the minority partners are also involved in the business.
- Dan Schneider
- 6,246 Reads
Rich Wilson needed to earn money for his college education. The way he saw it he had two choices.
- Kerry Pipes
- 3,557 Reads
Four out of five companies can testify that onboarding new hires leads to such positives as higher job satisfaction, better job performance, greater commitment to the organization, and stress reduction.
- Multi-Unit Franchisee
- 7,255 Reads
The benefits of having employees who are better trained, more engaged, and who stay longer are clear. You might even call it the Holy Grail of HR.
- Eddy Goldberg
- 10,881 Reads 1 Shares
In one of our recent franchise surveys, 62 percent of CEOs and operations VPs and directors responded that they do not have a formal training program for their operations consultants and field staff.
- Keith Gerson
- 2,683 Reads
As 2014 dawned, Mark Mears stepped into the C-suite at Austin-based Schlotzsky's to lead the brand's marketing initiatives. By all indications, it's been a great move.
- Kerry Pipes
- 5,215 Reads
Joseph Schumacher, CEO of Goddard Systems and its 410 locations, traces his franchising career back to 1977 at Maaco.
- Kerry Pipes
- 3,912 Reads 1 Shares
It turns out online advertising suffers the same problems as other kinds of advertising: reliably separating correlation from causation, as in, Would that purchase have happened anyway, or did our online ad trigger the behavior?
- Daniel Lieberman
- 3,330 Reads
As CMO at Austin-based Schlotzsky's since January 2014, Mark Mears oversees the direction of the brand's marketing division...
- Kerry Pipes
- 2,763 Reads
Twelve weeks is the average length of time in awarding a franchise, according to franchise companies surveyed in Franchise Update's Annual Franchise Development Report.
- Steve Olson
- 3,056 Reads
We asked Martha O'Gorman, Chief Marketing Officer at Liberty Tax Service, how she identifies Liberty's ideal customers - and how she targets them effectively with marketing initiatives. Here's what she had to say.
- Franchise Update
- 4,399 Reads
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