Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

Franchise executives discuss how to balance the power of AI and technology with personal interaction to optimize customer experience
  • Kerry Pipes
  • 968 Reads 5 Shares
Earlier this year, Pat O'Toole stepped into the top marketing office at Unleashed Brands
  • Kerry Pipes
  • 1,893 Reads 22 Shares
Solutions that focus on AI, automation, and data-driven decision-making are in high demand
  • Meme Moy and Paul Wilbur
  • 1,364 Reads 4 Shares
The right approach to change ensures leadership continuity and sustained profitability
  • Kendall Rawls
  • 1,341 Reads 3 Shares
Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
  • Kevin Behan
  • 1,830 Reads 9 Shares
Brands have the opportunity to stand out from the competition by offering a personalized experience and building relationships with the customer
  • Tim Sharp
  • 1,140 Reads 3 Shares
Tearing down company silos helps to create connected experiences that pay off
  • Helen Bond
  • 1,821 Reads 2 Shares
When a location's sales drop, it's time to dig in and look for answers
  • M. Scott Morris
  • 1,697 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
  • Kendall Rawls
  • 1,387 Reads 3 Shares
Panel members dove headfirst into how and why they embrace change at their brands
  • Kerry Pipes
  • 2,085 Reads 23 Shares
The operator behind 80 Wendy's restaurants plans to build pet care centers in New York, New Jersey, and Pennsylvania
  • M. Scott Morris
  • 1,293 Reads 2 Shares
Potbelly Sandwich Works
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Potbelly Sandwich Works
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Potbelly Sandwich Works
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Top operators discuss the advantages of technological innovation while retaining the human connection with the customer 
  • Kevin Behan
  • 1,949 Reads 3 Shares
The gatherings help get franchisors and franchisees on the same page
  • M. Scott Morris
  • 2,756 Reads 9 Shares
Technology can enhance the culture and stability of your workforce
  • Helen Bond
  • 2,604 Reads 5 Shares
Franchise operators get into the weeds with landlords and potential landlords
  • Colleen McMillar
  • 2,364 Reads 4 Shares
Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
  • Kerry Pipes
  • 1,688 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
  • Kerry Pipes
  • 2,193 Reads 1 Shares
The 2025 Multi-Unit Franchising Conference, franchising's signature event, sets attendance record
  • Kerry Pipes
  • 2,350 Reads 5 Shares
AFMR examines how franchises are increasingly using AI to assist with customer feedback and satisfaction
  • Franchise Update Media
  • 1,667 Reads 2 Shares
Tips from the pros for a prosperous second half
  • Eddy Goldberg
  • 2,173 Reads 2 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
  • Kevin Behan
  • 4,551 Reads 181 Shares
American Family Care
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American Family Care
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American Family Care
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Franchisee's IT support business thrives by building trust and relationships with customers
  • Kevin Behan
  • 1,652 Reads 3 Shares
Franchise marketing executives share their thoughts on the consumer experience, the growing role of tech and AI, and what they hope to gain from the FCXC
  • Kevin Behan
  • 1,642 Reads 6 Shares
Making the right choice about technology can reshape a franchise's path to growth
  • Dennis Leskowski
  • 2,141 Reads 25 Shares
Phong Huynh, an El Pollo Loco franchisee, earns the American Dream MVP
  • Kevin Behan
  • 2,938 Reads 70 Shares
Grady Hinchman's idea for a membership program helped him win the 2025 Innovation Award MVP
  • Kevin Behan
  • 1,800 Reads 4 Shares
Looking to grow? Look no further: expert advice for a prosperous second half of '25
  • Eddy Goldberg
  • 2,083 Reads 1 Shares
Multi-unit operators understand scalability and operational efficiency
  • Paul Wilbur
  • 1,420 Reads 3 Shares
Ray and Monica Harrigill, who operate wellness and hotel brands, are the 2025 Spirit of Franchising MVPs
  • Kevin Behan
  • 2,799 Reads 56 Shares
Chanel Grant, the 2025 Diversity, Equity, and Inclusion MVP, teaches others to follow in her footsteps
  • Kevin Behan
  • 2,116 Reads 4 Shares
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