Franchise Articles
Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the franchise growth, operations, legal, leadership, marketing, real estate, and technology site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.
For long-term success, build and develop great leaders within the organizations.
- John Dijulius and Dave Murray
- 4,293 Reads 20 Shares
Five multi-unit franchisees share how they encourage employees to take on more responsibility for their organizations.
- Franchise Update Media
- 2,743 Reads 5 Shares
Alex Laracy will expand the cookie concept, which was featured in Hulu’s “Only Murders in the Building.”
- M. Scott Morris
- 4,152 Reads
Troy Lovins, a service brand franchisee, will bring a dessert-focused concept to Kansas City.
- M. Scott Morris
- 3,746 Reads 1 Shares
In 2023, as legislative threats to the franchise business model continue to mount, your advocacy is more important than ever
- Matthew Haller
- 3,925 Reads
Eric Danver, the 2023 Mega Growth MVP, is looking to double his Hand & Stone spas from 48 to 100
- Sara Wykes
- 5,310 Reads 22 Shares
Every employee contributes to customer service success, not just those in frontline positions
- John DiJulius
- 4,624 Reads 8 Shares
Service brand franchise deals stay warm as the weather cools
- Eddy Goldberg
- 3,322 Reads 1 Shares
With effective communication, conflicts can become opportunities for growth.
- Kendall Rawls
- 6,206 Reads 10 Shares
The new franchisees will teach firearm safety and self-defense at multiple California locations.
- M. Scott Morris
- 2,993 Reads 2 Shares
The center’s board now includes 74 companies and 101 franchise executives.
- M. Scott Morris
- 2,723 Reads 3 Shares
To provide superior service, your employees need a solid understanding of your organization’s underlying purpose.
- John DiJulius
- 4,101 Reads 1 Shares
As AI and other disruptive technologies proliferate, who's making the decisions at franchise companies?
- Darrell Johnson
- 3,118 Reads
CEOs looking to better understand their brand’s customer experience (and that of their customer-facing workers) are spending time on the front line
- John DiJulius
- 3,549 Reads 2 Shares
The IFA and its members push back against federal and state attempts to destroy the franchise business model
- Matthew Haller
- 5,026 Reads 20 Shares
Looking for employees in today’s job market? Check out these tips from a veteran HR pro!
- Mary Lou Atkins
- 3,909 Reads 4 Shares
Despite public misconceptions, franchisees provide pay and benefits equivalent to other industries.
- M. Scott Morris
- 3,755 Reads 4 Shares
Bill Thomas and his wife, Nicole Toscanini-Thomas, plan to open 7 Scooter’s Coffee drive-thru kiosks.
- M. Scott Morris
- 3,910 Reads 5 Shares
A genuine smile can help you connect with customers and improve your long-term health.
- John Tschohl
- 4,717 Reads 7 Shares
Survey respondents increasingly concerned about Covid-19 and threats to their retirement savings.
- M. Scott Morris
- 3,000 Reads 1 Shares
Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
- Colleen McMillar
- 5,003 Reads 24 Shares
When a crisis hits, it’s imperative to have a plan ready. Here’s how Premium Service Brands is prepared to manage a potential crisis.
- Franchise Update Media
- 4,933 Reads 37 Shares
Move beyond breakeven with this financial planning and management tool
- Barbara Nuss
- 5,756 Reads 3 Shares
Service brand franchise deals stay hot as the weather begins to cool
- Eddy Goldberg
- 4,074 Reads
New research from FBR reveals how franchise employees really feel about diversity, equity, and inclusion
- Michelle Rowan
- 5,616 Reads 9 Shares
Joseph Omobogie developed an appreciation for Captain D’s when he first immigrated to the U.S.
- M. Scott Morris
- 5,188 Reads 5 Shares
When Adrian Mahendrata expanded his franchise brand from Australia to the U.S., he was surprised to find different rules in different states
- M. Scott Morris
- 4,628 Reads 3 Shares
Ryan Hamra has a nearly 10-year history with the brand and will operate the new restaurants with his partner, Cody McPherson.
- M. Scott Morris
- 4,498 Reads 3 Shares
Our September roundup of international franchise news travels to Saudi Arabia, the U.K., the U.S., Italy, the Middle East, Canada, and Qatar, and Poland
- Eddy Goldberg
- 4,702 Reads
Bill Edwards’ biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
- Eddy Goldberg
- 4,145 Reads 2 Shares
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