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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Food brands are using AI in their drive-thrus to better meet customer expectations
  • Annie Oeth
  • 4,341 Reads 16 Shares
6 tips for managing customer expectations
  • Jeff Mowatt
  • 3,984 Reads 9 Shares
To improve your customer service and staff morale in 2024, try these 3 things on for size
  • John Tschohl
  • 3,907 Reads 4 Shares
When you provide awesome customer service, you will drive your business to great heights.
  • John Tschohl
  • 4,691 Reads 4 Shares
After escaping from behind a desk job, Jeremy Music chased down his dream of being an entrepreneur
  • Sara Wykes
  • 4,737 Reads 3 Shares
Real estate & site selection: the second step in opening a new franchise location
  • Ginny Gaylor
  • 5,517 Reads 28 Shares
When it comes to making decisions in a franchise organization, market research plays a key role in aligning all the stakeholders’ interests
  • Paul Wilbur
  • 4,153 Reads 4 Shares
Effective defense strategies for avoiding common cyber scams in 2024
  • CMIT Solutions
  • 3,925 Reads 4 Shares
Service brands continue their growth momentum as 2024 arrives
  • Eddy Goldberg
  • 3,597 Reads
Kevin and Dawn Bradford plan to open three Soccer Stars and three Amazing Athletes. 
  • M. Scott Morris
  • 3,278 Reads 2 Shares
Tom and Matt Graziano will open restaurants throughout northern New Jersey.
  • M. Scott Morris
  • 3,525 Reads 1 Shares
Jeff's Bagel Run
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Jeff's Bagel Run
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Jeff's Bagel Run
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Reflect on how your business functions in your absence and look for ways to empower your people.
  • Kendall Rawls
  • 4,760 Reads 3 Shares
Multi-unit franchisees should be thoughtful about managing capital investments, investing in their teams, and giving better service to guests.
  • Kerry Pipes
  • 4,443 Reads 23 Shares
If you're having problems hiring, have you looked in the mirror?
  • Tim McIntyre
  • 3,842 Reads 15 Shares
Multi-unit franchisees will need to shed underperforming assets, strengthen their teams, and consolidate debt.
  • Kerry Pipes
  • 3,405 Reads 3 Shares
A look ahead to 2024's job market, hiring, DEI, RTO vs. WFH, and more
  • Eddy Goldberg
  • 5,575 Reads 1 Shares
See what these 5 HR leaders have to say about 2024's recruitment and retention trends
  • Eddy Goldberg
  • 4,507 Reads 6 Shares
After catering for NASA employees, John David opened a salad kitchen at Johnson Space Center.
  • M. Scott Morris
  • 3,177 Reads 1 Shares
Get ready for the challenges and opportunities coming in 2024.
  • Kerry Pipes
  • 18,567 Reads 14 Shares
FBR analyzed data from more than 30,000 franchisees representing more than 300 brands.
  • M. Scott Morris
  • 4,583 Reads 8 Shares
Gen Z's desire for meaningful engagement is reshaping the future of work.
  • Cal DiJulius
  • 3,211 Reads 2 Shares
American Family Care
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American Family Care
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American Family Care
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Assessing the challenges and opportunities that lie ahead in 2024.
  • Kerry Pipes
  • 4,845 Reads 7 Shares
A look back at 2023 and a look forward to 2024
  • Eddy Goldberg
  • 5,270 Reads 2 Shares
Financing--the first step in opening a new franchise location
  • Ginny Gaylor
  • 5,118 Reads 22 Shares
Multi-unit franchisees facing challenges and opportunities in 2024.
  • Kerry Pipes
  • 5,198 Reads 9 Shares
The IRS, seeking to crack down on ERC tax credit fraud, offers employers the option to repay only 80% if they no longer feel eligible
  • Eddy Goldberg
  • 3,487 Reads 2 Shares
Service brands continue their momentum as 2023 staggers to a close
  • Eddy Goldberg
  • 3,153 Reads 12 Shares
The pair will open locations in the Tucson area with sites in Marana, Ora Valley, and Green Valley.
  • M. Scott Morris
  • 4,429 Reads 2 Shares
Cliff and Hunter Russum signed a 3-unit franchise deal with the fast-casual biscuit brand.
  • M. Scott Morris
  • 8,436 Reads 21 Shares
Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
  • Eddy Goldberg
  • 4,028 Reads 1 Shares
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